Privacy Policy

At New Reflections Therapy, your privacy and confidentiality are our top priority. We are committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy laws.

1. Information We Collect
We may collect the following information to provide care and services:

• Personal information (name, contact info, date of birth)
• Health and therapy-related information
• Insurance and payment details

2. How We Use Your Information
Your information is used solely for:

• Providing mental health services and treatment
• Scheduling and billing purposes
• Communicating with you about your care
• Meeting legal and regulatory requirements

3. Confidentiality & Sharing Information

• Your personal and health information is strictly confidential.
• We do not share your information without your consent, except as required by law, in emergencies, or for treatment coordination with your permission.

4. Electronic Communication

• Emails, text messages, and online portals may be used for scheduling and communication. While we take precautions, please be aware that electronic communication may have inherent security risks.

5. Your Rights
You have the right to:

• Access your health records
• Request corrections to your records
• Request restrictions on certain uses or disclosures
• Receive a notice of any privacy breaches

6. HIPAA Compliance
New Reflections Therapy follows HIPAA guidelines to ensure your health information is secure and private. All staff members are trained in privacy practices and must adhere to strict confidentiality policies.

7. Questions or Concerns
If you have questions about our privacy practices or wish to exercise your HIPAA rights, please contact us.